General terms and conditions

For sightseeing tours by bike and on foot

Booking:

With your booking you offer us a service contract based on the stated services and prices. The booking must be done in writing (by fax or E-mail is also possible). The contract is valid as soon as you receive our confirmation. The booking person is also responsible for all other persons mentioned in the confirmation.

Number of participants:

Up to 72 hours before the tour we need your notice (by fax or E-mail) if there are changes in the number of participants. Otherwise we charge all guests and bikes booked in advance.

Services:

All services, prices, dates and other points written in the confirmation are binding.

Cancellation: 

For cancellations up to 14 days before the tour we only charge a booking fee of € 45,00. For cancellations up to 72 hours before the date 45 % of the agreed amount will be charged. If you cancel the contract at short notice or if the group does not show up you have to pay the full amount. If there is a delay of the group of more than 1 hour the guide will leave the meeting point and we charge you the full amount.

Technical Problems (Delay):

We take care as best as we can, that your event will take place without obstructions. Unfortunately we as tour operators are not safe from problems caused by technical failure, breakdown or traffic (power failure, traffic crash etc.) If an event can’t take place because of force majeure, dangerous road conditons, exceptional traffic situations or other technical and/or traffic problems, we are allowed to cancel the contract before or during the event. If the event is over more than half of the time, the customer has to reimburse Spurwechsel for the expenses.

Liability:

The customer takes part in bike tours, mountainbike tours and in all other sportive activities at his own risk. We as tour operator have the right to exclude customers if they act through gross negligence. We are responsible for the customer after legal terms, if the customer claims damages, which are caused by Spurwechsel employees or repesentatives on purpose and by gross negligence.
If the contract is not violated on purpose, the liability for the claimed damage is limited to the typical occuring damage. The liability of culpable injury of life, body and health stays nevertheless untouched.
Spurwechsel is not responsible for damage caused culpable by the customer. The customer is responsible for damage or loss of rental bikes.

Payment:

Please pay the tour guide directly after the tour. We can also send you an invoice if you like. Payment by credit card is not possible. Additional entrance fees will be paid by the customer.

General terms and conditions for sightseeing tours by Party Tram tours or tours by bus

Number of participants:

For our planning we need the exact number of participants 7 days before the tour.

Booking:

With your booking you offer us a service contract based on the stated services and prices. The booking must be done in writing (by fax or E-mail is also possible). The contract is valid when you receive our confirmation. The booking person is also responsible for all other persons mentioned in the confirmation.

Services:

All services, prices, dates and other points written in the confirmation are binding.

Cancellation:

For cancellations up to 14 days before the tour we only charge a booking fee of € 450,00 per tramway or bus. For cancellations up to 7 days before the date 50 % of the agreed amount will be charged. If you cancel the contract at short notice or if the group does not show up you have to pay the full amount.

Technical problems (delay):

We take care as best as we can, that your event will take place without obstructions. Unfortunately we as tour operators are not safe from problems caused by technical failure, breakdown or traffic (power failure, traffic crash etc.) If an event can’t take place because of force majeure, dangerous road conditons, exceptional traffic situations or other technical and/or traffic problems, we are allowed to cancel the contract before or during the event. If the event could not take place because of one of the reasons mentioned above, the customer gets back the booking fee or deposit.

Liability:

The customer takes part in all our tours (by tram, carriage, double-decker bus and the Bavarian Olympic Games) at his own risk. We as tour operator have the right to exclude customers if they act through gross negligence. We are responsible for the customer after legal terms, if the customer claims damages, which are caused by Spurwechsel employees or repesentatives on purpose and by gross negligence. If the contract is not violated on purpose, the liability for the claimed damage is limited to the typical occuring damage. The liability of culpable injury of life, body and health stays nevertheless untouched.
Spurwechsel is not responsible for damages caused by the customer himself or by the customer towards third parties.

Legal Venue:

The agreement shall be governed by and construed in accordance with German law. Place of performance is Munich, Germany.

Date: 01. January 2010